Most payment methods such as e‑wallets, bank cards, and several mobile payment options credit deposits instantly, so funds appear almost right away.
Even with instant methods, occasional processing can take up to 30–60 minutes depending on the provider and network confirmation.

If a deposit is not showing, it often resolves within 24–48 hours; in rare cases it can take up to 3 business days for reconciliation.

E‑wallet deposits are usually the quickest and most consistent for instant credit.

Bank cards are typically instant, but some issuers may add additional verification steps.

Crypto deposits are often fast after required confirmations; speed depends on the blockchain network.

Confirm the payment succeeded in your bank or wallet app and keep the transaction/reference number.

Refresh your account balance and check the transaction history page.

If the typical time window has passed, contact support with proof of payment so it can be traced.

How long does a deposit take? Most methods are instant; some can take up to 30–60 minutes, and bank transfers can take 1–3 business days.

Why is my deposit delayed? Provider confirmation, mismatched details, connectivity issues, or verification checks can cause delays.

What should I send to support? Date/time, amount, method, and transaction/reference number.

Jelita Manshor

Sarah Adelia